House Details:
Address: 14710 Skislope Way, Truckee, CA 96161
Phone at Premises: 530-550-5363
Number of Bedrooms and Bathrooms: 4 BR (1 MBR with K, 1MBR with K-sultan, 1 BR with Q, 1 BR with 2T) and 3 1/2 BA (one with Jacuzzi tub and separate shower, two with shower only, one guest bath)

Provisions and Restrictions:

Occupancy Restrictions:
No more than 8 people, excluding infants under 10 months of age; children are welcome, but the number of children may not be more than the number of adults in your party. Exceptions must be confirmed in writing.

Pets and Smoking:
No pets are allowed under any circumstances; smoking not permitted inside the premises.

Amenities:
Panoramic views from all rooms, gas fireplace, gas barbeque grill, 2 levels of large wrap-around view decks, plus ground level deck off lower-level MBR with hot tub built into deck, 3-car garage, W/D, DW, microwave, 37" flat-screen TV, DVD, phone with free LD (assuming "reasonable" use), free wireless Internet.

Pricing and Availability:
The property is subject to price and availability changes without notice, until executed contract has been returned to the property owner. No reservation is confirmed until approved and the full deposit has been received. All reservations are final. Time is essential. With the occasional exception of mailing checks, all communication is by e-mail. Guest is advised to set his spam control and/or e-mail system to accept mail coming from klaush@acviews.com.

Payments:
Two payments are required: a $600 refundable security Deposit and the rental Balance (consisting of the sum of (a) total rent, (b) cleaning/processing fee, and (c) 10% Town of Truckee Transient Occupancy Tax on rent).
Payment of the Deposit is required to hold the reservation and is only acceptable by credit card via PayPal (no fee applies to this payment).
If the rental date is within 30 days from date of booking, payment of the rental Balance is due immediately and can only be made via PayPal – no fee applies.
If the rental date is further out, the rental Balance is due no later than 30 days prior to the rental date and may be paid by personal check (U.S. Bank only) or by credit card via PayPal, in which latter case a 2% credit card fee applies. For all credit card payments, the Owner will issue a “Payment Request” through PayPal via e-mail to the renter, upon which the renter can conveniently and securely complete the payment; no PayPal account is required. A late payment of $50 will be automatically deducted from the deposit for any check payments received after the due date, and for any credit card payments delayed without reasonable cause more than 24 hours from the time the request was issued. If payment is not made within 5 days of due date, the reservation will be canceled ant the property will be opened up for other rentals, and money paid shall be forfeited. Reservations may be reinstated, and forfeited money reapplied, upon payment of the amount due, if the property is still available, at the Owner’s discretion. You WILL NOT be reminded on any payment due dates except credit card payment of the rental Balance.

Cancellation Policy:
The time factor is critical in vacation rentals, and your reservation will hold this rental off the market for a period of time. For cancellations made more than 30 days prior to your arrival date, we will refund all rents paid but YOU WILL FORFEIT YOUR ENTIRE DEPOSIT. THERE ARE NO REFUNDS OF RENT FOR CANCELLATIONS MADE LESS THAN 30 DAYS PRIOR TO ARRIVAL (you forfeit your entire rent, but we will refund your deposit and cleaning fee only if it had been paid in full).
As a courtesy to our customers, in the event of a cancellation, the owner will work to find a tenant to occupy the vacated time reserved under this contract. If we are able to find a suitable tenant, we will refund both the deposit, cleaning fee, and rental fee to the extent we have found an acceptable tenant for the time period, as determined by the Owner, less a $100 service fee. The earlier you warn us that you may need to cancel, the better the chances of re-renting.
Furthermore, the owner will work with you in the event that your cancellation is due to documented serious illness. THESE ARE EXCEPTIONS TO OUR POLICY TO BE EXERCISED AT THE OWNER’S SOLE DISCRETION.

Weather Related Inconveniences:
As is the case with many vacation rental properties located in the High Sierra mountains, weather conditions may be adverse both for arrival and/or departure. Alta Vista is located on a road that is on the regular snow removal route of the Town of Truckee. In addition, our property has essentially level street access, and we provide a private driveway snow removal service at minimum once per day, if snow accumulation exceeds 4 inches. Typically, only very minor -- if any at all -- accumulation of snow immediately at the garage doors cannot be covered by that service and is all that you might have to clear yourself -- shovels are in the garage. Commensurate with the 7300 ft. elevation of Alta Vista, heavy snow and snow drifts can occur, and -- as would apply for all winter sport resorts -- we advise our renters to use a 4-WD or, better yet, an AWD vehicle and to plan to arrive during daylight hours if very heavy snowfall is in the forecast. The Owners will not be responsible for any losses to renters due to snow conditions.
You agree to assume responsibility for transportation to and from the property. Inconvenience caused by weather, disruption of utilities, or road conditions do not invalidate this Rental Agreement, nor will they be cause for any financial compensation or any other concessions. Specifically, owner assumes no responsibility if you cannot arrive at, or depart from, the rental property at the agreed-upon timing. While owners might make some ad-hoc arrangements to reduce such costs arising to you, e.g., if you stay on -- rental calendar permitting -- because of adverse driving conditions, such arrangements are not entitlements and must be clearly confirmed by owner in writing.

You are responsible for your choice:
This vacation rental unit is individually owned and managed. We have described our vacation rental home in detail to the best of our ability, but we cannot make the decision for you and will not be responsible if you are not happy with your choice on arrival. The rent will not be refunded and cannot be transferred to another location.

Reviews:
The owner encourages renter reviews in the website through which this rental was initiated, provided that said website offers the possibility of renter reviews. However, renter agrees:
(a) not to post reviews accessible to the general public anywhere other than to said website
(b) irrespective of the review policy pertaining to said website, if the review rating is less than 5/5 (five points of five possible points), to discuss the intended review, in writing, in all detail with the owner prior to publication/posting and, in the event that owner and renter do not come to an agreement about the reasonableness and fairness of the intended wording and rating of the review, not to present the review to said website or any other site open to the public.
(c) Owner and renter agree to submit and abide by the result of independent arbitration according to the provisions of the State of California, for which process Renter pays all related costs.

Pets, Smoking:
No pets are allowed. Smoking is not permitted anywhere inside the premises. No exceptions. Owners’ representative may check for compliance. Violation will result in loss of the entire deposit.

Occupancy Limitations/Usage/Subletting:
The owners have set strict occupancy limitations (8 people) and extend further discounts to 6-, 5-, or 4-person occupancy parties. Regardless of the number of sleeping accommodations available in the home, there shall be no occupant older than 10 months beyond what is stated on the e-mailed Rental Confirmation. If more persons occupy the premises that are not specifically authorized by the owners, or if an extraordinary gathering takes place at or on the premises, this may cause a forfeiture of the deposit and eviction. We recognize the desire to have an occasional visitor, but additional charges may be incurred for other unauthorized use. In addition, any type of subletting is strictly prohibited. Any disturbance resulting in neighborhood complaints or Tahoe/Donner Association or police action, other illegal activities, damage to the vacation rental, or violation of this agreement or of rules and regulations governing the vacation rental, will be considered sufficient cause for immediate termination of your stay, and all monies paid will be forfeited.  If damages exceed the amount of the security deposit, you are liable for such additional amounts. This agreement does not create a tenancy for the vacation rental; you can be removed from the premises without process of law if you do not depart at the appropriate time.

Reservation/Security Deposit:
A reservation/security deposit (“Deposit”) is required for all rentals and will be returned subject to, but not limited by, the following:
(a) no damage to the premises beyond normal wear and tear;
(b) no excess cleaning requirement and/or no negligence due to not following the check-out list;
(c) no items missing from the premises ($30 replacement fee for missing TD passes);
(d) garbage not removed from house (to be placed in bear-proof enclosure); and
(e) there are no unpaid, late, or outstanding rent or other charges owing.
Any material breach of the lease agreement or the general or specific home rules during your tenancy may be, in the sole judgment of the owner, cause for forfeiture of up to the entire deposit. Deposit refunds are mailed within 21 days of departure or receipt of the house phone bill, whichever is later.

Upon Arrival:
When you arrive, please check the vacation rental premises for cleanliness and damage. Read the About This Home materials (on TV stand or kitchen counter) and Check-Out List (on countertop or refrigerator). Notify owner promptly of any problems or damage. You agree to leave the vacation rental premises in good condition and complete and check all items on the Check Out List prior to departure.

Check-In and Check-Out; Key:
Check-in time is 3:00 PM. Upon payment of all rental charges, you will receive the information necessary to obtain entry to the premises. The check-out time is 11:00 AM. Late check out, unless pre-arranged with owner, is grounds for security deposit claims. Owner will grant early check-in (12:00 noon) and/or late check-out (2:00 PM) if, AND ONLY IF, at 5:00 PM on the date prior to scheduled check-in the rental calendar at www.acviews.com/ac/fv.htm does not indicate that another rental is ending on the check-in date and/or no another rental is starting on the check-out date, respectively.

Linens and Towels:
Available for your use; beds are made upon your arrival.
Washing linens and towels is expensive in terms of housekeeping time and resources. We provide one fitted and one flat sheet per bed and one towel set (bath, hand, and face towel) per person on towel racks. More supplies are in the closets. However, if you use more than one set of sheets per bed and/or more than one set of towels per person during your stay, we ask that you wash and dry those and leave them folded on the dryer before you depart, or we will deduct $10 per extra set of sheets and $10 per extra set of towels from your deposit.

Cleaning/Processing/Housekeeping Fees/Policy:
--- The cleaning fee exhibited on the Rental Confirmation page -- sometimes specifically "waived" -- includes normal housekeeping services. If we find, in our sole judgment, that extra cleaning is required, we will deduct the excess housekeeping fee charged to us from your deposit. This includes work such as: excess use of linens and towels (see above), moving furniture to their original position; professional or spot carpet cleaning; kitchen appliance cleaning, if required after your stay; etc.
--- You are welcome to use our bath robes, but you will be charged $10.00 from your deposit for each bath robe not washed and dried before you depart.
--- Please place all items to be washed by our housekeepers on top of the washing machine. We may offer you a substantial cleaning expense rebate if you do all washing and drying (fitted and flat sheets, towels, dish towels) and leave all these items folded on the dryer.
--- To request to do laundry services yourself and receive this rebate, you must do so at the time of signing this agreement.

Hot Tub:
The hot tub is built into the deck off the master bedroom. Availability of the hot tub at any time of the year is our goal. We will make every reasonably possible effort to keep it functioning even during heavy snow periods, but, as is the case for all appliances, we are unable guarantee this.

Use at Your Own Risk:
The Owners and Agents are not responsible for personal injury or loss, theft or damage to your belongings during your stay due to causes outside of Owners’ or Agents’ control, or due to unsafe use of the premises and amenities, including but not limited to the hot tub, sauna, Jacuzzi tub, gas fireplace, gas grill, and decks. In particular, in the cold season, snow and ice may build up on decks, outside stairs, and in the driveway, causing slippery conditions that may lead to personal injury. You agree to hold Owners and Renters harmless in the event of related injury or loss, theft or damage. Guests are not permitted to use Owner’s sports equipment or other gear that may from time to time be left in the garage (e.g., motor vehicle, sailboat, kayak, raft, bicycles, skis). The owners and agent are not responsible for their renters’ and guests’ own and their children’s safety while at the rented vacation home. Guests are permitted to use the gas grill at their own risk, provided it is placed at least 12” away from the house wall when in use, and the grease catcher is in place and operable.

Utilities, Telephone, Internet:
Utilities are included in the rental price. You have unlimited use of the telephone for local calls, as well as reasonable use of the house phone for long-distance (LD) and international calls. For LD and international calls longer than approx. 10 minutes per day use your own billing. Cell phone coverage (by various providers, including Verizon and AT&T) is available at the home location. Free wireless Internet is available; the password will be provided upon receipt of all rental fees.

Resort Restrictions:
Tahoe/Donner is a resort with strict homeowners association guidelines and assesses significant fines if these regulations are not observed. These regulations include, but are not limited to:
--- no smoking on the trail system (May – October);
--- no trespassing onto neighboring properties (there are no fences!) or onto commons (stay on trails!).
Renter will be responsible for all violations committed by his/her party.

Keys:
Arrival: A code to keyless entry (on the front door) will be provided to you once the final payment has been received. First push the "Schlage" button; the keys will then be illuminated. Enter the code and turn the knob clockwise to open the dead bolt. To lock, simply push the "Schlage" button and turn knob counter-clockwise. There is also a conventional key lock box, operable with the same code. It contains a mechanical door key which can be used in case the keyless entry system malfunctions.
Two wall-mounted garage door openers are also available, identically coded.

Departure: Follow and check the Check-out List posted in the home -- disregard will result in claims on your deposit.

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Alta Vista home page
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