FAQ — Alta Vista:
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Wireless Internet, Telephone
INTERNET is FREE of charge to renters, but we do not guarantee this service or its suitability for your needs or expectations. (Speeds are relatively low).
The router is located next to the fireplace in the living room. The router is protected with a password given to you in the Arrival Communications Package. Please understand that there is neither a cable TV connection nor a phone line suitable for DSL at the location of Alta Vista Chalet; and satellite Internet, which we tried in prior years, is vastly inferior to the T-Mobil service we now have — but which is still modest when compared to what you likely have at your home (nominal 50 MBps down and 10 up). Bring your own HDMI cable and connector to your laptop to enjoy those on 55” flat-screen TV in the Alta Vista living room or in on of the master bedrooms.
To remedy faults stemming from a power outage, re-boot the system (by unplugging the big black plug to the power strip behind the TV table, waiting 60 seconds, and plugging it back in. But please understand that, while we try to deliver the best performance available at our location, the speed is relatively slow due to the cell tower Internet technology by T-Mobil.
Telephone:
The Internet speed at Alta Vista is perfectly adequate for Internet-based telephone and similar communication service. We have, therefore, abandoned landline telephone service years ago.
There is excellent cell phone coverage at Alta Vista by every major provider, including Verizon and ATT.
For emergency during a rare Internet outage, you must rely on your own cell phone.
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